![]() ![]() Occasionally we are unable to verify account ownership. I have spoken to support, they have been unable to verify me or have advised me to create a new account what can I do? From the drop menu, select Account & Sign-In and in the second box select “cannot access paid services.” Scroll to the bottom and click next, and on the next screen you will see an option to Contact Skype Support. If you have a partially blocked account then you can Contact Skype Support. Please make sure you tell the agent that you cannot login to your account because it is blocked, and when asked for your Microsoft Account, give the username you use to sign into Skype. If you scroll down to the bottom you will get two options – to email or to chat with support. If your account is blocked and you can’t login, then you can contact support here. Ok but I have tried all that and it didn’t work, what can I do now?
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